Privacy Policy
How Koolairpump.com collects, uses, and protects your information.
Last Updated: March 2026
KoolAir Pumps is located at 5044 Industrial Rd, Suite C, Farmingdale, NJ 07727.
Information We Collect
We collect information that you provide directly when you use our website, place an order, create an account, or contact us. This may include:
- Name and contact information (email address, phone number, mailing address)
- Billing and shipping addresses
- Payment information (processed securely by third-party payment processors)
- Account credentials (email and password)
- Order history and product preferences
- Communications you send to us (contact form submissions, emails, phone inquiries)
We also collect certain information automatically when you visit our website, including your IP address, browser type, operating system, referring URLs, pages visited, and actions taken on our site. This information is collected through cookies, pixels, and similar tracking technologies.
We do not sell personal information. We may share limited information with trusted third-party service providers (such as payment processors, analytics providers, and advertising platforms) solely for the purpose of operating our business, processing transactions, and improving our services.
How We Use Your Information
We use the information we collect to:
- Process and fulfill your orders, including shipping and delivery
- Communicate with you about your orders, account, and customer service inquiries
- Provide address autocomplete during checkout for a faster experience
- Calculate accurate shipping rates based on your delivery address
- Send transactional emails (order confirmations, shipping updates, password resets)
- Improve our website, products, and customer experience through analytics
- Detect and prevent fraud, errors, and security issues
- Deliver relevant advertising and promotional content through third-party platforms
- Comply with legal obligations and enforce our terms of service
Payment Information
Payments made on Koolairpump.com are processed securely through third-party payment processors. Koolairpump.com does not store full credit card information on its servers.
Our payment processors handle your card data in compliance with the Payment Card Industry Data Security Standard (PCI DSS). When you enter payment details at checkout, that information is transmitted directly to the payment processor through their secure embedded forms.
Cookies & Tracking Technologies
We use cookies and similar technologies to operate our website, remember your preferences, understand how visitors interact with our site, and deliver targeted advertising. These include:
Essential Cookies
Required for basic site functionality, such as maintaining your shopping cart, session authentication, and checkout. These cannot be disabled.
Analytics Cookies
Used by analytics tools to measure website traffic, understand visitor behavior, and identify areas for improvement. These tools may record anonymized user sessions for behavior analysis.
Advertising Cookies
Used by advertising platforms to track conversions, build remarketing audiences, and deliver personalized advertisements across the web.
Performance & Error Monitoring
Used by monitoring tools to collect error and performance data, helping us identify and fix issues quickly.
Most web browsers allow you to manage cookie preferences through browser settings. Disabling certain cookies may affect site functionality.
Third-Party Service Providers
We work with trusted third-party service providers to operate our website and business. Each provider receives only the data necessary to perform its specific function on our behalf. These providers fall into the following categories:
- Payment processors that securely handle credit card and alternative payment transactions
- Shipping and logistics providers that calculate rates, validate addresses, and deliver orders
- Analytics providers that help us understand website traffic and improve our services
- Advertising platforms that deliver relevant ads and measure campaign performance
- Email delivery services that send transactional messages such as order confirmations and shipping updates
- Security and infrastructure providers that protect our website and deliver content reliably
- Site optimization tools that help us identify and fix usability issues
We periodically review and update the service providers we work with. For questions about specific providers, please contact us using the information at the bottom of this page.
Advertising & Remarketing
We use third-party advertising platforms to promote our products and services. These platforms may use cookies, pixels, and similar tracking technologies to collect information about your visits to our website in order to provide personalized advertisements on other websites and search engines.
This may include search advertising, remarketing campaigns, and performance-based advertising across multiple platforms.
These advertising platforms may collect information such as your IP address, browser type, pages visited, and actions taken on our website.
We may also use customer information that you provide to us (such as your name, email address, and purchase history) to deliver relevant advertising through audience matching features, where customer contact information is securely hashed before transmission and is not shared with other advertisers.
Your Advertising Choices
You can control or opt out of personalized advertising through the following industry tools:
You may also manage ad personalization through the settings provided by individual advertising platforms. Most web browsers also allow you to block third-party cookies through browser settings.
Please note that opting out does not prevent advertisements from being displayed, but they may not be personalized to your interests.
Data Security
We take reasonable measures to protect your personal information from unauthorized access, use, alteration, and disclosure. Our website is served over HTTPS with TLS encryption, and we use industry-standard security infrastructure for additional protection and content delivery.
Payment information is handled exclusively by PCI DSS-compliant third-party processors and is never stored on our servers. Account passwords are encrypted and are not accessible to our staff.
While no method of transmission over the Internet is 100% secure, we strive to use commercially acceptable means to protect your personal information.
Children’s Privacy
Koolairpump.com is not directed at children under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child under 13, please contact us and we will promptly delete that information.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal requirements. When we make changes, we will update the “Last Updated” date at the top of this page. We encourage you to review this page periodically for the latest information on our privacy practices.
Contact Us
If you have any questions about this Privacy Policy or how your information is handled, please contact us:
KoolAir Pumps
5044 Industrial Rd, Suite C
Farmingdale, NJ 07727